First-level leaders make a significant impact on every metric in your business: employee productivity and engagement, customer satisfaction and loyalty, innovation, and financial performance. Your first-level leaders are the “Difference-Makers” in your business.
Equips team leaders to effectively lead a team of people by first focusing on who a manager IS, then what a manager DOES. Its uniqueness is the lens of the 7 Habits framework - and the way it applies new mindsets, skills, and useful tools towards becoming a great team leader who can consistently deliver results.
Even in the most turbulent times, there are four roles leaders play that are highly predictive of success. We call them essential, because as leaders consciously lead themselves and their teams in alignment with these roles, they lay the foundation for effective leadership.
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